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Customer Retentions
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Customer Retentions
15-04-2011 6:06 PM
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is there anyone else i can speak to instead of Customer Retentions Team as they are only open during office hours ,,,,,,,
i opened a ticket to say i was moving to talk talk next week but before i do is there any offers coming up to make me stay
currently pay £31.98 a month for 60gb of internet and anytime home phone
with talk talk i can get 40gb internet and anytime home phone for £20.59 for 9 months then goes upto £24.10
iv'e been with plusnet for years but this is a big saving for me
i opened a ticket to say i was moving to talk talk next week but before i do is there any offers coming up to make me stay
currently pay £31.98 a month for 60gb of internet and anytime home phone
with talk talk i can get 40gb internet and anytime home phone for £20.59 for 9 months then goes upto £24.10
iv'e been with plusnet for years but this is a big saving for me
Message 1 of 7
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Re: Customer Retentions
15-04-2011 6:55 PM
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@snipperuk, I would not move to Talk Talk, there Technical Support is nonexistent, thay may be cheep but thay are no good, you get what you pay for.
Talk Talk hit the news today see
Talk Talk hit the news today see
Message 2 of 7
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Re: Customer Retentions
15-04-2011 7:27 PM
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thanks for the heads up but the chap nextdoor has been with them 4yrs and the connection has been rock solid with no problems
also they are not effected by BT's max stable rate which is a massive plus
also they are not effected by BT's max stable rate which is a massive plus
Message 3 of 7
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Re: Customer Retentions
16-04-2011 1:56 AM
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Talk Talk ARE ok until you get a problem then you can have a poor connection up and down for months whilst still in contract , I would never ever recommend them an awful awful company that caused me no end of embarrassment when they took over companies I had been recommending.
Message 4 of 7
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Re: Customer Retentions
16-04-2011 7:21 AM
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In answer to your question snipperuk, you do need to speak to the retentions team. You never know they might offer you a good deal
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 5 of 7
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Re: Customer Retentions
18-04-2011 6:07 PM
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after a nice chat with a lady at PN my broadband has been dropped from £17.99 to £5 which has made me a happy chappy
so all been well i will be with them for another 6yrs or more
so all been well i will be with them for another 6yrs or more
Message 6 of 7
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Re: Customer Retentions
19-04-2011 10:24 AM
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Message 7 of 7
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