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Current broadband member joined phone but no referral will be paid...

Peterworks
Grafter
Posts: 60
Thanks: 5
Registered: ‎17-02-2008

Current broadband member joined phone but no referral will be paid...

Confused.
I joined PN as a broadband customer earlier this year. I then, a couple of weeks ago, after glowing reports from my broadband referrer, joined Anytime+. I raised a ticket stating that I was referred to the Anytime+ by my referrer and, after some bantering, I received the following from Kevin Scott:
They will get the extra discount once the home phone service has been transferred to us.
However, my referrer has been told that he will NOT get the referral discount on this.
Can anyone clarify this please.
I am PSU333 and my referrer is DAVIDCORKE.
Thankyou
Peter
2 REPLIES
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Current broadband member joined phone but no referral will be paid...

Hi Peter,
If you were referred as a broadband customer and you subsequently added Anytime Plus, then your referrer should certainly get the discount for it.
I've also checked your referrers account and he is getting tokens for your home phone service.
Peterworks
Grafter
Posts: 60
Thanks: 5
Registered: ‎17-02-2008

Re: Current broadband member joined phone but no referral will be paid...

Thank you for the quick response.