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Current Referrals not displaying

pd
Grafter
Posts: 235
Registered: ‎09-05-2008

Current Referrals not displaying

Is anyone else seeing this problem?
As soon as I click on Current Referrals from the Member Centre menu all I get is a blank screen.
Peter

11 REPLIES 11
MauriceC
Resting Legend
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: Current Referrals not displaying

Checks out OK for me?
Maurice

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Current Referrals not displaying

I did check it earlier and found the same problem, now seem to have been rectified - no comments from PN though
pjmarsh
Superuser
Superuser
Posts: 4,035
Thanks: 1,579
Fixes: 20
Registered: ‎06-04-2007

Re: Current Referrals not displaying

Could it be the same as what Maurice reported last month and then mysteriously fixed itself?
Phil

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Current Referrals not displaying

Hi pd,
Whilst I haven't tried logging into your account as of yet, I've gone into your referrals through our own system and haven't been able to see the issue that you're reporting.
Can you try again for me and see if you are still experiencing difficulties?
Mark
Grafter
Posts: 1,852
Registered: ‎04-04-2007

Re: Current Referrals not displaying

James.
The white screen issue happened a few weeks ago.
I think it needs a problem raising. The screen grab is above for poc.
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Current Referrals not displaying

Thanks Mark.
It's been raised as Problem 52184.
Roo
Dabbler
Posts: 35
Registered: ‎26-06-2007

Re: Current Referrals not displaying

I've had a quick look at this and managed to replicate the issue! It looks like there's a library missing off one of the servers, hence why the issue is so intermittent.
Now we know what the problem is we can get it fixed!
Grin
Mark
Grafter
Posts: 1,852
Registered: ‎04-04-2007

Re: Current Referrals not displaying

As always. Loving your work Rupert Smiley
Thanks buddy.
pd
Grafter
Posts: 235
Registered: ‎09-05-2008

Re: Current Referrals not displaying

Thanks Guys...  This is the same problem Maurice first reported as Phil mentioned.  It appears OK this morning though.

Peter
Roo
Dabbler
Posts: 35
Registered: ‎26-06-2007

Re: Current Referrals not displaying

Our lovely network people have installed the offending library on the server it was missing from, so we should no longer see the mysterious white page issue on the referrals screen. At least not until I've had chance to break it again.
Grin
MauriceC
Resting Legend
Posts: 4,085
Thanks: 929
Fixes: 17
Registered: ‎10-04-2007

Re: Current Referrals not displaying

These intermittent problems are little B£$%&r's to find aren't they Grin

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.