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Credit balance after leaving Plusnet

jwlancashire
Interested
Posts: 1
Registered: ‎27-12-2018

Credit balance after leaving Plusnet

I left Plusnet (broadband and phone) in September 2018, but I have logged into my account today and it shows that I have a credit balance of £8.38. Could you tell me when, and how, this will be refunded.

1 REPLY 1
Satss
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 438
Fixes: 37
Registered: ‎06-08-2018

Re: Credit balance after leaving Plusnet

Hi @jwlancashire, thank you for making us aware of this. I have looked into this for you and responded via a ticket on your account here