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Credit Note
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Credit Note
19-09-2015 3:54 PM
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I bought then returned the PLA when I signed up for PNTV. I have in my account a credit note for £40.
Does that mean it will be knocked off the next bill(s) or will it be returned to my bank account?
Does that mean it will be knocked off the next bill(s) or will it be returned to my bank account?
Message 1 of 6
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Re: Credit Note
21-09-2015 9:53 AM
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The cost was refunded and should already be back with you.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 6
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Re: Credit Note
21-09-2015 10:31 AM
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Interesting it's not showing in our account Chris and I've checked from the day I was told there was a credit 25 Aug.
Can you check when it left PNs account?
Can you check when it left PNs account?
Message 3 of 6
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Re: Credit Note
21-09-2015 11:46 AM
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It was refunded to a card rather than DD, hopefully that'll help track it down.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 4 of 6
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Re: Credit Note
21-09-2015 1:15 PM
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Yep found it thanks - I find it strange it went out from the bank account and refunded to the CC?
I checked my PN account this morning and it says you have no card details????
Still it's accounted for now thanks Chris.
I checked my PN account this morning and it says you have no card details????
Still it's accounted for now thanks Chris.
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Re: Credit Note
22-09-2015 2:05 PM
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This'll be because it was refunded off your Line Rental Saver payment, which I believe that you used card for.
Matty
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Message 6 of 6
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