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Couldn't remove db entry

Dan_the_Van
Rising Star
Posts: 340
Thanks: 10
Fixes: 1
Registered: ‎25-06-2007

Couldn't remove db entry

Hi,
Every time I log out of my account I get this message "Couldn't remove db entry". This happens with any browser and any PC I login from.
What needs doing to fix this error?
Dan.
2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Couldn't remove db entry

Hi Dan,
This is a problem from our end which affects free-online accounts. Problem: 77873 has been raised in order to track and resolve this issue.
When you logout, if you refresh the page, this should resolve the issue for you.
Chris Pettitt
Cloud Environments Engineer
Dan_the_Van
Rising Star
Posts: 340
Thanks: 10
Fixes: 1
Registered: ‎25-06-2007

Re: Couldn't remove db entry

Chris,
Many thanks for your quick reply, confirm refresh clears the issue.
Dan.