Could you please stop billing me
Re: Could you please stop billing me
Hi @Drewy87, thanks for you post and welcome to our Community.
On checking the account, I can see clear notes that you were migrating your services away but am also showing the account as active.
Due to this, another bill has generated. I've waived the amount from the account and arranged for the account to be shut down correctly.
We're sorry for any inconvenience caused.