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Could someone explain this..

ste8901
Newbie
Posts: 4
Registered: ‎21-01-2013

Could someone explain this..

im on unlimited fibre however i know its 250gb usage. When checking the usage monitor it says i have used x amount of my 0kb.. if its 0kb will i be billed for all data used within 8am to 12pm?
3 REPLIES
Moderator
Moderator
Posts: 19,254
Thanks: 2,156
Fixes: 347
Registered: ‎11-01-2008

Re: Could someone explain this..

unlimited is truly that, unlimited not 250GB. You won't be charged for any data - you would have received emails informing you if that were the case.
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ste8901
Newbie
Posts: 4
Registered: ‎21-01-2013

Re: Could someone explain this..

thanks dvorak. i was just wondering as im sure 'unlimited' was advertised as 250gb. The connection got activated today and been downloading a lot lol!
Community Veteran
Posts: 6,320
Thanks: 86
Fixes: 3
Registered: ‎08-01-2008

Re: Could someone explain this..

The previous product that Fibre Unlimited replaced was Fibre Extra, that was the one with 250MB limit, with Unlimited you will not be charged for any usage as there is truly no limit (or any 'Fair Usage Policy').
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