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Could someone chase up a ticket?

Posts: 7
Registered: ‎02-06-2011

Could someone chase up a ticket?

No 104319422
Haven't heard anything for a few weeks.
The offer was for 24 months but part of ticket states only applied for 12 months.
Community Veteran
Posts: 1,624
Thanks: 24
Registered: ‎29-06-2010

Re: Could someone chase up a ticket?

FWIW I don't think Plusnet's system allows them to place discounts for more than 12 months. When I negotiated a 24 month deal for my FTTC connection last year, they put a ticket on my account to come off hold on the anniversary of the first year, to apply the same discount for the next 12 months.