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Contract

welshviking
Grafter
Posts: 143
Registered: 14-06-2009

Contract

Hi, I joined Plusnet on the 4/4/09 on an 18 month contract, however been told lately the 18 month contract has now been abolished, is it the same in my case cause if so i am going to look for another internet provider, despite having connection problems with Aol over the 6 years i was with them i never ever had the speed problems i have had in the last 12 months with Plusnet and for £16.33 a month is is over twice what i was paying for Aol. Please can someone confirm if the contract no longer exists and also a telephone number for me to ring to cancel Plusnet...Thanks Colin
5 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Contract

you are on a 1 month contract with 10 days notice on a residential account, , bit if you have any deferred items, router, house move activation fee, you might have to pay for them
welshviking
Grafter
Posts: 143
Registered: 14-06-2009

Re: Contract

Cheers Pierre..I have been with Plusnet now for over 12 months..can you give me a telephone number to ring please to get myself a mac code...Thanks Colin
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Contract

welshviking
Grafter
Posts: 143
Registered: 14-06-2009

Re: Contract

Thanks Jim
jim:quote
welshviking
Grafter
Posts: 143
Registered: 14-06-2009

Re: Contract

I have now migrated from Plusnet and i have moved everything to Sky , Hd tv, broadband,call packages and  phone line...Here is my stats with Sky i have been with them since the 04/05/2010 and i am still on my 10 days of DLM (dynamic line management i think) ..thanks for everyone who helped me with the problems i had in the 12 months i was with plusnet, your help was much appreciated....Cheers Colin
ADSL Link Downstream Upstream
Connection Speed 10824 kbps 1098 kbps
Line Attenuation 34.0 db 12.3 db
Noise Margin 7.6 db 7.3 db