Contract

[#1]

I got a email other week offering me renew contract at a good price. I list it and now I can’t get it as what on my account is higher. Can anyone here help pls as I am deaf and calling can be awkward 

[#2]

You can call plusnet via Relay UK eg: 1800108004320200

https://www.relayuk.bt.com/

[#3]

Moderators Note
This topic has been moved from Fibre Broadband to My Account/Billing.

[#4]

@rooky Log into your account first then click on the offer in the email. You may then find that forces the system to take up the lower offer you’ve received

[#5]

As I say lost the email.

So why hadn’t plus net put the offer online too