Contract renewed, no mention of £50 cashback in email?

[#1]

Hi,

renewed contract, site says £50 cashback, renewal confirmation email arrives, no mention of £50 cashback. Can someone at Plusnet confirm how it works, what to do. Thanks.

[#2]

Good morning @fezztah

Thanks for reaching out, while I can't confirm this on here, I've just sent you an email addressing your query if you'd like to take a look.