Contract renewal
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Contract renewal
10-02-2019 6:36 PM
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My contract is up for renewal and I have a "Special Offer" in my account which I want to take up but upon going through the links it just takes me around in circles. I have spoken to someone in "support" and they say my offer doesn't exist? How can I get this resolved?
Ian
Re: Contract renewal
11-02-2019 11:05 AM
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Hello @iannewson I am sorry to hear you are having difficulties signing up for a new offer.
Can you send us a screenshot of the offer that you have?
We will look into this further and see what we can do.
Many thanks.
Re: Contract renewal
11-02-2019 1:09 PM
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Re: Contract renewal
11-02-2019 3:04 PM
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Thanks a lot Ian, that does seem fine. Have you tried deleting your browser's cookies and temporary internet files to see if that helps?
If that doesn't help let me know and I can have a word with sales, confirm that deal and get someone to give you a call to go through the lineup.
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