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Contract renewal costs

mr_mojo_risin
Newbie
Posts: 1
Registered: ‎04-04-2023

Contract renewal costs

Why am I being asked to pay more for a contract renewal than the price offered to a new customer even though either contract requires you to sign up to a new 24 month contract? After all Plusnet are saving on installation costs and router supply on a renewal....is it because "that's the way its always been"?

1 REPLY 1
jab1
Legend
Posts: 18,659
Thanks: 6,075
Fixes: 281
Registered: ‎24-02-2012

Re: Contract renewal costs

Ring Customer Options on 0800 013 2632 and negotiate.

John