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Contract renewal - Unlimited Fibre Extra

FIXED
pnacc
Hooked
Posts: 9
Thanks: 2
Registered: ‎07-09-2019

Contract renewal - Unlimited Fibre Extra

Hello,

 

My Unlimited Fibre Extra contract is due to expire end of this month and I could not renew it online.

I was wondering if someone from Plusnet could renew my contract with the current 12-month offer at £24.99 a month or direct me to a URL where I can do it myself.

 

Thanks

2 REPLIES 2
TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 2,451
Thanks: 363
Fixes: 122
Registered: ‎26-03-2018

Re: Contract renewal - Unlimited Fibre Extra

Fix

Hi @pnacc,

I'm sorry to hear you've had problems when attempting to renew online. I'm afraid that we can't renew contracts via the Community Forums, so I would recommend getting in touch with our Customer Options Team, who can be reached on 0800 013 2632, between the hours of 8AM-8PM from Monday to Friday, 9AM-7PM on Saturdays and 9AM-6PM on Sundays.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
pint
Aspiring Pro
Posts: 612
Thanks: 61
Fixes: 1
Registered: ‎19-08-2007

Re: Contract renewal - Unlimited Fibre Extra

Before you renew, have you seen the prices elsewhere?

 I was about to renew, but the page returned an error and i couldnt renew onlline. so im now looking elsewhere

 Origin offer it for £22.50/month if paid up front

Vodafone £22 month

Now TV £22/month

 

now tv is lookng odds on favourite as they also appear to throw in anytime landline calls as well:

https://www.nowtv.com/broadband#ib-section-section-2

Average download speed 63 Mbps

SUPER
FIBRE

£22 a month for 12 months

£0 activation & £5 delivery fee.
Prices may change during this period.

You get:

Average download speed 63 Mbps
Unlimited downloads
Anytime calls for first 12 months
Line rental included
No activation fee