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Contract price

JackUK
Interested
Posts: 2
Registered: ‎10-10-2017

Contract price

Hi, I received an email on Dec with new contract price £31.99 per month (66MB unlimited fiber extra) and renewed. I have been plusnet user for many years and thought plusnet will give loyal customer competitive price and that is why I renewed without second thought. But now I found out this is over priced. For new customer, it is only £24.99 and plus £60 reward card. Even with BT broadband at same speed, it is £29.99. The new contract is a penalty and unfair to existing customer. I am very unhappy with this over priced contract and should have left plusnet for other supplier. 

1 REPLY 1
Baldrick1
Moderator
Moderator
Posts: 9,165
Thanks: 4,160
Fixes: 323
Registered: ‎30-06-2016

Re: Contract price

@JackUK 

Caveat Emptor.

You would have got a far better deal if you had rung in and quoted a competitor’s price. Experience never did come cheap!

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