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Contract price not what I thought i was signing up for

JeanDavey
Newbie
Posts: 6
Registered: ‎29-10-2021

Contract price not what I thought i was signing up for

Why I am being charged an extra £2.23 for my first month? And also I thought I was signing up for a £28.40 a month contract. But I see I'm going to be paying more than that from month 2, why?

1 REPLY 1
BD
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,359
Fixes: 86
Registered: ‎24-04-2017

Re: Contract price not what I thought i was signing up for

Hi @JeanDavey, thanks for getting in touch and I'm sorry to hear you've received an invoice higher than you expected.
I've looked into this for you and although I can't confirm my actions or findings via this support channel, I've updated a ticket on your acocunt with this information that can be seen here:
https://www.plus.net/wizard/?p=view_question&id=219225150

I hope this helps.