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Contract period confusion and possible changes, ticket needed

insussex
Grafter
Posts: 50
Thanks: 5
Registered: ‎30-09-2016

Contract period confusion and possible changes, ticket needed

Hi

I have some questions to direct to Plusnet but can't find how to make a support ticket.

Can anyone direct me to the link please?

 

The basics are I have normal broadband under contact that I thinki lasts 18 months.

I can't have fibre apparently as there are no connections Sad

I have anytime calls on the home number and of course line rental.

I may need to change that due to pending retirement.

 

Many thanks

 

Mike

4 REPLIES 4
dvorak
Moderator
Moderator
Posts: 28,385
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Fixes: 1,451
Registered: ‎11-01-2008

Re: Contract period confusion and possible changes, ticket needed


Moderators Note


This topic has been moved from ADSL Broadband to My Account / Billing

Customer / Moderator
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LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,567
Thanks: 507
Fixes: 129
Registered: ‎07-12-2017

Re: Contract period confusion and possible changes, ticket needed

Hiya @insussex, thanks for getting in touch.

 

If you want to ask your queries on here, I'd be happy to advise further for you or alternatively, I have created a ticket on your account here: https://www.plus.net/wizard/?p=view_question&id=217634856 if you would prefer to add your queries there.

 

Just let us know if you reply on the ticket and we can then pick that up and take a further look for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
insussex
Grafter
Posts: 50
Thanks: 5
Registered: ‎30-09-2016

Re: Contract period confusion and possible changes, ticket needed

Hi Lauren

 

Thanks, I have added to the ticket.

 

Kind regards

 

Mike

LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,567
Thanks: 507
Fixes: 129
Registered: ‎07-12-2017

Re: Contract period confusion and possible changes, ticket needed

Thanks Mike, I have taken a look at that for you and added a reply.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team