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Contract length

berryp1
Dabbler
Posts: 14
Thanks: 3
Fixes: 1
Registered: ‎13-05-2016

Contract length

Hello,

 

can you please tell me where I can find details of my account contract? I can see from the account details page that I 'joined plusnet' on 24 Apr 2016. But it doesn't tell me the contract length, and what penalties there may be if I terminate early.

It appears that new contracts are 18 months. If so then I interpret that page as meaning there will be no penalties if I leave.

But I cannot find a link to any document that lays down the legal contract between myself and Plusnet.

 

PLEASE NOTE: I'm not looking for a page that shows all your terms and conditions (which may include services I don't use and are therefore not relevant). I AM LOOKING for THE contract between me and you; the unique document that lays down my (and your) legal commitments.

 

Thanks in advance.

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,617
Thanks: 260
Fixes: 74
Registered: ‎27-04-2007

Re: Contract length

Hi there, 

 

As the information you've asked for is account sensitive I've added it to a ticket which you can access via this link: https://www.plus.net/wizard/?p=view_question&id=176142899 

 

Adam 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team