Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Contract ends soon
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Contract ends soon
Contract ends soon
18-01-2016 4:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I think my 18 month contract ends in 4 weeks, will Plusnet contact me at the end and offer a new deal, or do I need to contact them?
Also do I have to wait until the full 18 months is completed before I give notice to leave, or can I give a month's notice at the end of the 17th month?
Thanks
Also do I have to wait until the full 18 months is completed before I give notice to leave, or can I give a month's notice at the end of the 17th month?
Thanks
Message 1 of 6
(1,665 Views)
5 REPLIES 5
Re: Contract ends soon
18-01-2016 4:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
They're unlikely to contact you to ask if you want to pay less (though they could do), your best bet if you want a good deal is to contact 'Customer Options' on 0800 0132632, you may have to select 'I'm thinking of leaving' through the telephone menu system, they may offer a good deal in return for a further minimum term commitment, you can contact them now rather than wait until your current contract term finishes.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Message 2 of 6
(723 Views)
Re: Contract ends soon
18-01-2016 4:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
OK thanks for the reply.
I have had other companies contact me at the end of contracts offering deals if I stay with them!
I have had other companies contact me at the end of contracts offering deals if I stay with them!
Message 3 of 6
(723 Views)
Re: Contract ends soon
18-01-2016 4:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi slavo71,
To talk through your options the best thing to do is to call our Customer Options Team on 0800 013 2632 and they will go through all the best deals available for you and make sure you have something that best fits your needs.
To talk through your options the best thing to do is to call our Customer Options Team on 0800 013 2632 and they will go through all the best deals available for you and make sure you have something that best fits your needs.
Message 4 of 6
(723 Views)
Re: Contract ends soon
18-01-2016 5:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: slavo71 I have had other companies contact me at the end of contracts offering deals if I stay with them!
We do sometimes contact customers who are either out of contract/coming to the end of a contract to see if they're interested in re-contracting on a new offer.
Looking at your account I can see you're opted out of all marketing comms (Via Phone, Email, Mail or SMS)
So unfortunately we wouldn't be able to pro-actively contact you about re-contracting as this would be classed as marketing, which you have opted out of
Although it's not guaranteed that you will always be contacted about new offers/re-contracting, if you'd want to opt-in moving forward you can change your communication preferences Here.
Message 5 of 6
(723 Views)
Re: Contract ends soon
22-01-2016 10:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
OK thanks guys, just changed my setting to phone
Message 6 of 6
(723 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page