Contract coming to an end, being charged more
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Contract coming to an end, being charged more
11-03-2020 1:44 AM
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Re: Contract coming to an end, being charged more
15-03-2020 3:13 PM
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Re: Contract coming to an end, being charged more
16-03-2020 1:58 AM
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Regards,
L. Hannah
Re: Contract coming to an end, being charged more
16-03-2020 8:22 AM
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If you want to leave Plusnet all you need to do is sign up with another ISP. The new provider will take over and inform Plusnet. Provided you are not still in a contract period there will not be any cancellation charges.
Re: Contract coming to an end, being charged more
16-03-2020 10:45 AM
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This topic has been moved from ADSL Broadband to Account / Billing.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Contract coming to an end, being charged more
18-03-2020 2:56 PM
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Hi @Louhan, I am really sorry that you are wanting to leave us. You can do as @maranello has advised and another provider take over your line or alternatively you can write in to us with your notice. I have provided the details on the ticket for you.
If you are unable to call us and renew it may be worth logging in to your account online as there will often be a renewal offer.
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