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Contract End Date
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Contract End Date
24-08-2015 10:58 AM
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Hi
sorry if i am missing something but Is there any way to find out my contract end date in the member centre without waiting on hold again, forgot to ask while speaking to the customer options team. Unfortunately couldn't offer anything i thought was attractive (24 month contracts with £5 discount) even when i mentioned i was interested plusnet tv.
Would it just be once i've paid my last bill of my 18 month contract next month? l, i can't see any cancellation fees on my account billing page and i understand i don't need a mac key to move providers anymore to move so would rather not listen to hold music again as it took a few trys.
Thanks
Alan
sorry if i am missing something but Is there any way to find out my contract end date in the member centre without waiting on hold again, forgot to ask while speaking to the customer options team. Unfortunately couldn't offer anything i thought was attractive (24 month contracts with £5 discount) even when i mentioned i was interested plusnet tv.
Would it just be once i've paid my last bill of my 18 month contract next month? l, i can't see any cancellation fees on my account billing page and i understand i don't need a mac key to move providers anymore to move so would rather not listen to hold music again as it took a few trys.
Thanks
Alan
Message 1 of 3
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Re: Contract End Date
24-08-2015 11:59 AM
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Message 2 of 3
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Re: Contract End Date
24-08-2015 2:57 PM
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Thanks Adam
that's odd the person i spoke to said it ended in September, but thinking about it yours makes more sense as my 18th payment will be on the 15th of September.
Anyway the deals from elsewhere are just more attractive than what i was offered by the customer options team for my circumstance.
I have been offered 15 per month for 24 months for 80mbit or £10 per month for 40mbit, thats not too bad on the broadband front but it didn't thrill me as I was hoping that me suggesting i take on an additional new service in plusnet TV might elicit some enthusiasm and a deal to get me to take it on but i was told there were no discounts of any sort available.
i can go back to BT and get fibre 40mbit unlimited with bt tv starter for free ( which includes full bt sport) on a 12 month contract for £10 a month and a gift card of £125.
Thanks
Alan
that's odd the person i spoke to said it ended in September, but thinking about it yours makes more sense as my 18th payment will be on the 15th of September.
Anyway the deals from elsewhere are just more attractive than what i was offered by the customer options team for my circumstance.
I have been offered 15 per month for 24 months for 80mbit or £10 per month for 40mbit, thats not too bad on the broadband front but it didn't thrill me as I was hoping that me suggesting i take on an additional new service in plusnet TV might elicit some enthusiasm and a deal to get me to take it on but i was told there were no discounts of any sort available.
i can go back to BT and get fibre 40mbit unlimited with bt tv starter for free ( which includes full bt sport) on a 12 month contract for £10 a month and a gift card of £125.
Thanks
Alan
Message 3 of 3
(418 Views)
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