Continuing referral problem

[#1]

Ref Ticket  ID: 34819870  - could someone please investigate and clarify what is happening in your accounts dept.
Tickets SN: 92429731 & ID: 33925718  are also relevant.
Thanks & Regards
Mike 

[#2]

A response would be appreciated?
Regards
Mike

[#3]

Sorry about the delay, I've upped the priority of problem 63080 so that we can investigate this with more urgency. As soon as we have any further information we'll be in touch via the ticket on your account.

[#4]

There's a whole raft of us with referral problems...
http://community.plus.net/forum/index.php/topic,88258.msg743435.html#msg743435

[#5]

Please see my post here
Jojo