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Continual harrassment regarding a closed account!

FIXED
acefacemod65
Dabbler
Posts: 12
Registered: ‎05-12-2019

Continual harrassment regarding a closed account!

@Mads 

@EmilyD 

 

I am still receiving harrassment sms texts regarding my old account! One a few days ago and today, another 2 page sms text message!

I have just spoken to someone from the billing dept., as that was the number given in this latest text; she will be raising [yet another] ticket regarding this. This is despite me speaking to billing/payments dept., back on 7th November, at 15;29; a conversation that lasted for 4mins 46secs!

Please, please, pretty bloody please SORT THIS OUT!

I am feeling incredibly stressed by all this unwarranted harrassment!

1 REPLY 1
Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Continual harrassment regarding a closed account!

Fix

Hello @acefacemod65,

Thanks for getting back to us.

 

I've updated your ongoing support ticket with further information in regards to this issue here.

 

Thanks.