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Contact Us wizard useless

djp2014
Newbie
Posts: 1
Registered: a week ago

Contact Us wizard useless

Gone are the good old days when there was an email service :-(

The contact us wizard says my browser is blocking the chat box, but i have no problems with other sites eg my bank.
And yes I turned off my adblocker as instructed.

Clicking on the phone us link takes me back to the start and there is no phone#.
I'm locked in a useless loop.

What is the 'phone# to speak to billing or how do I get them to to 'phone me?

 

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 7,678
Thanks: 2,257
Fixes: 382
Registered: 21-04-2017

Re: Contact Us wizard useless

Sorry to hear you're having trouble connecting us.

Is there anything we can help you with over here?

Feel free to send me a PM if you prefer to take it privately.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team