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Contact Us wizard useless

djp2014
Newbie
Posts: 1
Registered: ‎09-07-2018

Contact Us wizard useless

Gone are the good old days when there was an email service 😞

The contact us wizard says my browser is blocking the chat box, but i have no problems with other sites eg my bank.
And yes I turned off my adblocker as instructed.

Clicking on the phone us link takes me back to the start and there is no phone#.
I'm locked in a useless loop.

What is the 'phone# to speak to billing or how do I get them to to 'phone me?

 

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Contact Us wizard useless

Sorry to hear you're having trouble connecting us.

Is there anything we can help you with over here?

Feel free to send me a PM if you prefer to take it privately.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet