Consolidated printable itemised bill

[#1]

New to Plusnet & can't find a way to get one bill showing broadband & itemised phone calls for the month. Has it always been like this? Previous suppliers provided this. Plusnet got any plans to make life easier for their customers who want this facility?

[#2]

Hello there and welcome aboard.

I’m afraid that your itemised phone bill is separate to your monthly invoices. Thanks for your feedback though, we’ll pass it on to the relevant people.

Sorry for the inconvenience caused.

Anoush

[#3]

Thanks for your response Anoush. How many other customers have requested this and how long has it been sitting with "the relevant people"?

[#4]

How many other customers have requested this

To be brutally honest, you're the first I've had.

and how long has it been sitting with "the relevant people"?

That's not something I can answer I'm afraid.