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Consolidated printable itemised bill

RichLacey2017
Newbie
Posts: 2
Registered: 2 weeks ago

Consolidated printable itemised bill

New to Plusnet & can't find a way to get one bill showing broadband & itemised phone calls for the month. Has it always been like this? Previous suppliers provided this. Plusnet got any plans to make life easier for their customers who want this facility?

3 REPLIES
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Plusnet Help Team
Plusnet Help Team
Posts: 2,760
Thanks: 593
Fixes: 138
Registered: 21-04-2017

Re: Consolidated printable itemised bill

Hello there and welcome aboard.

I’m afraid that your itemised phone bill is separate to your monthly invoices. Thanks for your feedback though, we’ll pass it on to the relevant people.

Sorry for the inconvenience caused.

Anoush
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
RichLacey2017
Newbie
Posts: 2
Registered: 2 weeks ago

Re: Consolidated printable itemised bill

Thanks for your response Anoush. How many other customers have requested this and how long has it been sitting with "the relevant people"?

Plusnet Help Team
Plusnet Help Team
Posts: 2,760
Thanks: 593
Fixes: 138
Registered: 21-04-2017

Re: Consolidated printable itemised bill

How many other customers have requested this

To be brutally honest, you're the first I've had. Smiley

 

and how long has it been sitting with "the relevant people"?

That's not something I can answer I'm afraid.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team