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Confusion over 120Mb trial prices

PeteW1959
Grafter
Posts: 43
Thanks: 5
Registered: 26-08-2008

Confusion over 120Mb trial prices

I currently have BB Extra with Talk Anytime, and I am about to hit my 60Gb limit. I have looked at this trial of increased allowances, but I am confused by the pricing.
According to the Product Comparison Chart (http://usergroup.plus.net/prodcomp1.php) Extra is £11.49 in market 3 and £17.99 in market 1. The legacy Premium with 120Mb is £15.99 in market 3 and £19.99 in market 1. From various postings on the forum, Market 2 is the same price as Market 1 for the Legacy Premium.
I am in a market 2 area, and I'm paying £11.49 for Extra, so how much will Legacy Premium be for me? An increase of £4.50 is tolerable, but if it is going to be £8.50 I'm off to join another provider.
4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,486
Thanks: 246
Fixes: 68
Registered: 27-04-2007

Re: Confusion over 120Mb trial prices

The 120gb package is separate from the legacy premium package. The cost for that is £15.99 if you're in a market 3 area otherwise it's £19.99.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
PeteW1959
Grafter
Posts: 43
Thanks: 5
Registered: 26-08-2008

Re: Confusion over 120Mb trial prices

Thanks for clearing that up.
Despite being a PN customer for 7 years and being very happy with the quality of the service, it is time to reluctantly look for another provider with an unlimited package; PN are pricing themselves out of the market.
Plusnet Help Team
Plusnet Help Team
Posts: 13,486
Thanks: 246
Fixes: 68
Registered: 27-04-2007

Re: Confusion over 120Mb trial prices

Sorry to hear you feel that way, make sure you have a chat with our customer options team.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
PeteW1959
Grafter
Posts: 43
Thanks: 5
Registered: 26-08-2008

Re: Confusion over 120Mb trial prices

Thanks Adam, all sorted now....very happy  Wink