Confusing Package names
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Confusing Package names
Confusing Package names
28-03-2017 11:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Trying to determine which package I am on I went to the Member Centre where it is called "Plusnet Essentials (Contracted)". In the List of Legacy Packages at https://www.plus.net/help/broadband/understanding-your-ip-address/#can-i-get-a-static-ip-or-an-ip-bl... I see packages called "Plusnet Essentials / Essentials Fibre" and "Plusnet Essential", but not the one named in my account. I surmise from the absence of a Static IP option under my Add-ons that "Plusnet Essentials (Contracted)" must be more like "Plusnet Essentials / Essentials Fibre" than "Plusnet Essential" and you have two different legacy packages distinguished only by the presence or absence of a single letter, and not by whole words which follow it.
Was this a good idea at the time?
Re: Confusing Package names
29-03-2017 10:25 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @kjpetrie,
Apologies for any confusion caused by the package names.
If you're on "Plusnet Essentials (Contracted)" this is the package you've seen on the list of legacy products called Plusnet Essentials.
The bit at the end "(Contracted)" is simply because it will have been a contracted option when the package was taken out, as opposed to the No Contract equivalent of the same package.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Confusing Package names