Confusing Offer
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Confusing Offer
06-04-2017 10:53 PM
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"Unlimited broadband and line rental for £19.99 a month for 12 months. 12 month contract. Unlimited broadband with line rental at £19.99 a month for 12 months (low cost areas only) on a 12 month contract. Normally £27.98 a month.
Available to existing Plusnet customers who sign up to a new 12 month contract and take Plusnet Unlimited broadband with Plusnet line rental and live in a low cost area. For customers signing up through the offer landing page.
If you live in a low cost area and take Plusnet line rental at £17.99 a month you pay £2.50 a month for 12 months, current price from month 13 is £9.99 a month."
So is the total £19.99 as per the first paragraph or £20.49 (£17.99 + £2.50) as per the last paragraph?
Re: Confusing Offer
07-04-2017 1:28 PM
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Is this via an email? If so can you drop me a private message with a copy of the mail I'll get this looked at.
Re: Confusing Offer
11-04-2017 10:04 AM
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Private message sent just after midnight Saturday night, still awaiting a response.
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