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Confused about my bill
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Confused about my bill
13-01-2014 9:10 AM
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Why does my next phone bill dated 29-12-13 to 28-01-14 include a call which was made on the 28-12-13? I have already paid for this call in my last bill but the call apears to have been removed from the bill I've already paid onto next months bill. Am I going to be charged twice for the same call?
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Re: Confused about my bill
13-01-2014 10:45 AM
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No, it's just that we didn't get that call listed in your previous billing month. Calls are billed in the month we receive them, which can be a couple of days after they're made - which is why this has happened. It'll only be charged once though.
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