cancel
Showing results for 
Search instead for 
Did you mean: 

Confused about Payment Reminder

billsprestonesq
Newbie
Posts: 1
Thanks: 1
Registered: ‎19-08-2020

Confused about Payment Reminder

Hi there,

 

I received a payment reminder email, and as a result I attempted to make a payment, only to find that my access to plus.net had been removed.  I could access many other domains and sites, but not the one I needed to get to in order to make a payment.  (Other domains - some vital to my work - were redirecting to plus.net subdomains, and were also blocked.  I was not amused by this)

 

After half an hour on my mobile, I made a payment and access was fully restored.  So, I guess my question is, what the heck, dude?  Why specifically block the one site you actually want me to visit?  Can you reassure me that next time I get a payment reminder saying "Please pay within 14 days" you will wait 14 days before removing my ability to pay?

1 REPLY 1
smiffy1
Pro
Posts: 244
Thanks: 91
Fixes: 1
Registered: ‎23-09-2018

Re: Confused about Payment Reminder

Unfortunately if you read the forum you will see several posts on the same theme 🤔 its a common occurrence for over 12 months , and no doubt you will be back here next month  🙄