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Confirmation of new contract

Nyxanna
Grafter
Posts: 46
Registered: ‎16-05-2013

Confirmation of new contract

A while ago I called PN to renew my contract on a new deal.
I was told I had to pay the Line Rental Saver before the 16th and I'd be set.
Can someone just confirm that my new contract will start successfully on the 16th?
3 REPLIES 3
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,907
Thanks: 1,525
Fixes: 479
Registered: ‎01-01-2012

Re: Confirmation of new contract

Hi there.
I can confirm your new line rental saver contract will start from the 16th.
If you have any further issues please let us know.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Nyxanna
Grafter
Posts: 46
Registered: ‎16-05-2013

Re: Confirmation of new contract

I am sorry I was not clear.
I did not ask whether the line rental saver is going to start from the 16th.
A new 2 year contract is supposed to start from the 16th.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Confirmation of new contract

Yes, that's correct. The new contract and any discounts agreed are set to start on the 16th.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.