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Compensation for loss of service
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Compensation for loss of service
16-09-2022 12:37 PM
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Hi,
I lost my broadband connection yesterday PM due to a MSO, and after raising the issue with PN was given an estimated BOL time that did not happen.
Unfortunately this caused disruption with my WFH activities, and had to attend head office at personal time/expense to remain working.
As a gesture of goodwill, are PN willing to offer compensation for this outage?
I lost my broadband connection yesterday PM due to a MSO, and after raising the issue with PN was given an estimated BOL time that did not happen.
Unfortunately this caused disruption with my WFH activities, and had to attend head office at personal time/expense to remain working.
As a gesture of goodwill, are PN willing to offer compensation for this outage?
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Re: Compensation for loss of service
16-09-2022 6:59 PM
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Moderator's note(s):
Thread moved from Broadband to My Account/Billing.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
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