Compensation for Messing Up House Move
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Compensation for Messing Up House Move
05-09-2019 3:04 PM
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How do I go about making a formal complaint to Plusnet?
My house move was messed up, leaving me without broadband for a month. I have been trying to get compensation for the mobile wifi hotspot and data I had to buy to tide me over, but am getting nowhere. I raised the question on my account page, but it has been closed without actually resolving the problem. I am tired of talking to different advisers on the phone and chat, without success.
Re: Compensation for Messing Up House Move
05-09-2019 3:05 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Compensation for Messing Up House Move
05-09-2019 3:24 PM
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Thanks! I have opened a new question with the support team using the link provided.
Re: Compensation for Messing Up House Move
06-09-2019 7:57 AM
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