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Communication preferences.

newagetraveller
Rising Star
Posts: 364
Thanks: 26
Registered: 03-08-2012

Communication preferences.

In spite of all the "communication preference" options unticked, in my account, could someone from Plusnet please advise why I've received an e-mail about Plusnet Mobile?

A service of which I have no interest anyway.

3 REPLIES
ScottStorey
Aspiring Pro
Posts: 366
Thanks: 59
Fixes: 1
Registered: 21-02-2013

Re: Communication preferences.

I was about to come and post the same. It's really bad. ICO won't be happy.
Plusnet Help Team
Plusnet Help Team
Posts: 12,763
Thanks: 108
Fixes: 32
Registered: 27-04-2007

Re: Communication preferences.

Hi newagetraveller

 

A member of our incident management team has picked this up and has raised with with the appropriate department. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
newagetraveller
Rising Star
Posts: 364
Thanks: 26
Registered: 03-08-2012

Re: Communication preferences.

Thanks for that Adam.Smiley