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Come on PlusNet More price rises??

MikesMovies
Grafter
Posts: 38
Registered: 11-09-2013

Come on PlusNet More price rises??

One of the reasons I came over to PlusNet was that you seemed to be much more customer friendly, but I've seen my bills from you go up and up such that now other suppliers can offer better deals even after their promotional phase.
I keep seeing your ads offering great deals and I've been told I can simply reapply for one of these.
Is that true? would it mean starting from scratch having to set everything up again?
Why not just offer your existing customers the best deal anyway?
I have phone and BB via you.
Come on what can you do for me?
Thanks
Mike
3 REPLIES
Community Veteran
Posts: 38,311
Thanks: 972
Fixes: 57
Registered: 15-06-2007

Re: Come on PlusNet More price rises??

phone the customer options team and see what they can offer
    0800 013 2632
    0330 123 9197
    Monday to Friday: 9.00am - 8.00pm (Except Bank Holidays)
    Saturday: 9.00am - 5.30pm
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Come on PlusNet More price rises??

Hi Mike,
As Oldjim has mentioned, if you'd like to see what we can offer you, please give our Customer Options Team a call so we can discuss this with you further and we'll do our best to ensure you get the best possible deal.
Chris Pettitt
Cloud Environments Engineer
MikesMovies
Grafter
Posts: 38
Registered: 11-09-2013

Re: Come on PlusNet More price rises??

Hi both, thanks, currently hanging on to speak to them, been hanging on for 15 mins now, good job its free phone.