cancel
Showing results for 
Search instead for 
Did you mean: 

Closing account

WeeTeeCee41
Newbie
Posts: 1
Registered: ‎30-07-2023

Closing account

Hi

I received a notification from Plusnet informing me that the SIM only deals were being discontinued so I’d have to switch to another provider. This has now been processed and my account is now in credit.

Please close my account and issue my refund.

Thank you.
1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,147
Thanks: 1,871
Fixes: 503
Registered: ‎01-01-2012

Re: Closing account

Hi @WeeTeeCee41 

I'll drop you a PM shortly with some questions I'll need you to answer so I can look into this for you

As of the 1st of January 2026, I no longer work in Plusne,t so I'll be unable to assist you with any queries.