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Closed Account

FIXED
ge45
Newbie
Posts: 3
Registered: ‎16-02-2021

Closed Account

Hi.

My account has been closed (ceased) as I've moved to a fttp provider, But I still seem to be able to login to my Member centre area, should i still be able to login as the leaving email said this should be ceased also.?.

Thanks.

3 REPLIES 3
ge45
Newbie
Posts: 3
Registered: ‎16-02-2021

Re: Closed Account

Hi 

Still able to login, Would someone be able to look into this for me. As when I log in it still says your account is closing even though the refund for the last month has been completed.

Thanks 👍

 

 

tinytaco
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 457
Fixes: 29
Registered: ‎30-03-2020

Re: Closed Account

Fix

Hey @ge45

 

I've responded to your query here

 Noor
 Plusnet Help Team
ge45
Newbie
Posts: 3
Registered: ‎16-02-2021

Re: Closed Account

Thanks for your help Noor.  👍