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Claiming cash back reward

Suesax
Browser
Posts: 1
Registered: ‎19-05-2020

Claiming cash back reward

Hi
My broadband went live on 26/3/20 and I have not yet received the £75 cash back reward. I came through to you via uswitch. Please update me about how I receive this. Thanks Sue
1 REPLY 1
BD
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,359
Fixes: 86
Registered: ‎24-04-2017

Re: Claiming cash back reward

Hi @Suesax, thanks for getting in touch and welcome to the Community Forums.
I've looked into your cashback query for you and although I can't confirm my findings via this support channel I've raised a ticket on your account that requires your attentions and can be seen here.
there should also be an email sent to the accounts address with this information.
I hope this helps and if there's anything further we can assist with then please don't hesitate getting back in touch.