Claiming Cashback Email
Hi, My Plusnet Fibre broadband has now been active for 16 days and according to the webite I should have received a cashback email within 10 days, am I reading this wrong? Is there something I need to do before receiving the email?
Re: Claiming Cashback Email
Thanks for reaching out to us.
Really sorry to hear you've not seen the redemption email just yet, I've checked over the account and provided a more detailed support ticket here.
I've provided more details for you here.