cancel
Showing results for 
Search instead for 
Did you mean: 

Cheque payment ?

rongtw
Seasoned Hero
Posts: 6,462
Thanks: 1,213
Fixes: 11
Registered: 01-12-2010

Cheque payment ?

Just received a odd email From PN , asking me to send a Cheque  for this months payment ?  I have never paid with a cheque and for the last 8 years i pay with my debit card ?   why the change Crazy2

Ps i removed my email from post

 

Subject Cheque payment reminder
From support@plus.netAdd contact
Sender padmin@billing02.servers.plus.netAdd contact
To postmaster@plus.comAdd contact, r.plus.comAdd contact
Date Today 07:52

pending_invoice.pdf (~68 KB)


Dear Mr Willsher,

The next payment for your Internet service is now due.

Please ensure we receive payment within the next 7 days. Failure to pay by 18 October 2017 will result in service restrictions.

Username: [Removed]

Make cheques payable to: Plusnet

Send to:

Plusnet
The Balance
2 Pinfold Street
Sheffield
S1 2GU


Remember to write your username on the back of the cheque.

Moderator's note by Mike (Mav): Personal information removed from a public forum to an area that staff can see.

 

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
4 REPLIES
Community Veteran
Posts: 3,069
Thanks: 200
Fixes: 3
Registered: 05-04-2007

Re: Cheque payment ?

I know what you mean @rongtw, not just PlusNet.

HMRC said I owed them money (wasn't a huge amount), could only pay by cheque or postal order. Eh? Can't pay by card over the phone? Usually they would just adjust your tax code. So I posted them a cheque. Postal orders you have to pay for, not much, but if I have a free option or a pay option I will go for the former. Feel like I have gone back in time 20 years.

My cheque book is nearly running out, though the year on the first stub is 2001, so at least you can say it has lasted me a while Tongue

Plusnet Help Team
Plusnet Help Team
Posts: 4,893
Thanks: 1,065
Fixes: 238
Registered: 21-04-2017

Re: Cheque payment ?

Hi Ron,

 

Apologies for the inconvenience caused here, I can see what's happened.

As I remember it, during our conversation last month, I removed the stored card details from your account as you advised me that payments are no longer made via that card.

 

In order to remove those details, I've had to set the payment method to cheque.

 

Admittedly, what plays out now I didn't foresee:

 

The usual 14 day grace period of failed billing won't start until 7 days after your bill date. So you won't be able to pay online at plus.net/pay until the usual 14 days begins.


Effectively, you're now getting a grace period of 21 days from your bill date, before we disable the account due to lack of payment.

 

I hope this helps clarify things Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
rongtw
Seasoned Hero
Posts: 6,462
Thanks: 1,213
Fixes: 11
Registered: 01-12-2010

Re: Cheque payment ?

@Gandalf  Thanks Thumbs Up

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Plusnet Help Team
Plusnet Help Team
Posts: 4,893
Thanks: 1,065
Fixes: 238
Registered: 21-04-2017

Re: Cheque payment ?

No problems Ron Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team