Cheque payment ?
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Cheque payment ?
on 11-10-2017 9:12 AM - last edited on 11-10-2017 9:26 AM by Mav
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Just received a odd email From PN , asking me to send a Cheque for this months payment ? I have never paid with a cheque and for the last 8 years i pay with my debit card ? why the change
Ps i removed my email from post
Subject Cheque payment reminder
From support@plus.netAdd contact
Sender padmin@billing02.servers.plus.netAdd contact
To postmaster@plus.comAdd contact, r.plus.comAdd contact
Date Today 07:52
pending_invoice.pdf (~68 KB)
Dear Mr Willsher,
The next payment for your Internet service is now due.
Please ensure we receive payment within the next 7 days. Failure to pay by 18 October 2017 will result in service restrictions.
Username: [Removed]
Make cheques payable to: Plusnet
Send to:
Plusnet
The Balance
2 Pinfold Street
Sheffield
S1 2GU
Remember to write your username on the back of the cheque.
Moderator's note by Mike (Mav): Personal information removed from a public forum to an area that staff can see.
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
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Re: Cheque payment ?
11-10-2017 10:55 AM - edited 11-10-2017 10:56 AM
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I know what you mean @rongtw, not just PlusNet.
HMRC said I owed them money (wasn't a huge amount), could only pay by cheque or postal order. Eh? Can't pay by card over the phone? Usually they would just adjust your tax code. So I posted them a cheque. Postal orders you have to pay for, not much, but if I have a free option or a pay option I will go for the former. Feel like I have gone back in time 20 years.
My cheque book is nearly running out, though the year on the first stub is 2001, so at least you can say it has lasted me a while
Re: Cheque payment ?
11-10-2017 3:27 PM
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Hi Ron,
Apologies for the inconvenience caused here, I can see what's happened.
As I remember it, during our conversation last month, I removed the stored card details from your account as you advised me that payments are no longer made via that card.
In order to remove those details, I've had to set the payment method to cheque.
Admittedly, what plays out now I didn't foresee:
The usual 14 day grace period of failed billing won't start until 7 days after your bill date. So you won't be able to pay online at plus.net/pay until the usual 14 days begins.
Effectively, you're now getting a grace period of 21 days from your bill date, before we disable the account due to lack of payment.
I hope this helps clarify things
Re: Cheque payment ?
12-10-2017 4:47 PM
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@Gandalf Thanks
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: Cheque payment ?
14-10-2017 1:58 PM
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