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Checking to make sure I haven’t been overcharged on my last bill

Marco2112
Newbie
Posts: 2
Registered: ‎04-08-2025

Checking to make sure I haven’t been overcharged on my last bill

My contract with PlusNet ran from August 4, 2023 to August 4, 2025.  I am moving my broadband service to EE which will switch over on August 14th but my final bill for the month of July which ran to August 4th is £62.44 instead of the £30.99 that I had expected.

This bill would be the 24th bill as part of my contract.  Am I missing something?  Please help?

 

Mark

2 REPLIES 2
Marsh
Plusnet Help Team
Plusnet Help Team
Posts: 371
Thanks: 506
Fixes: 36
Registered: ‎18-11-2024

Re: Checking to make sure I haven’t been overcharged on my last bill

Heya @Marco2112

I hope you are having a great day today. I have had a look into this for you. While I cannot go into account-specific information over the Forums, I have sent you an email about what has gone on.

Here is a direct link to the email: https://www.plus.net/wizard/?p=view_question&id=249449521

If this post resolved your issue please click the 'This fixed my problem' button
Josh
Plusnet Help Team
Marco2112
Newbie
Posts: 2
Registered: ‎04-08-2025

Re: Checking to make sure I haven’t been overcharged on my last bill

Josh,

I have enjoyed being with plus net but had to leave in order to keep my home phone line which my wife and I enjoy having.  

thank you for your help

mark