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Check my Bill please

FIXED
Menace65
Aspiring Pro
Posts: 176
Thanks: 37
Fixes: 3
Registered: ‎03-09-2018

Check my Bill please

I want to know why this months bill is £10 more than last month.

 

Sept £44.98

Oct   £54.64

 

Has the BT App increased to £15 a month?

 

All the best

2 REPLIES 2
OskarPapa
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 63
Registered: ‎09-10-2018

Re: Check my Bill please

Fix

Hi @Menace65, thanks for your post.

 

No - it looks as though it's been double charged and then only half discounted.

 

I've just sent you a ticket with further information.

 

Please let me know if you need any further assistance.

Menace65
Aspiring Pro
Posts: 176
Thanks: 37
Fixes: 3
Registered: ‎03-09-2018

Re: Check my Bill please

@OskarPapa 

 

Thanks.

 

I did have a few problems viewing the ticket!

 

you used https://https://

 

have a great week