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Charges - what for?

Lorian
Grafter
Posts: 699
Registered: ‎31-07-2007

Charges - what for?

Just looking at a account for a relative. these are the line items on their bill:
Call Charge £2.36
PlusNet Essentials (contracted) market 2/3 charge £5.99
Caller Display £0.99
CallPlan Charge £6.00
Talk Any Time Charge £16.99
I think I understand all the charges except:
What is he Call Plan Charge £6.00 for?

3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Charges - what for?

That is Plusnet's stupid system
Talk Any Time Charge is the line rental
Call Plan Charge is Anytime Calls
Community Veteran
Posts: 6,320
Thanks: 86
Fixes: 3
Registered: ‎08-01-2008

Re: Charges - what for?

Goes beyond stupid in my opinion, it's been confusing/misleading for as long as I can remember.  Imagine if a supermarket put all the correct prices on your receipt against the wrong item descriptions, imagine the complaints that would generate, yet Plusnet continue despite this being brought up again and again.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Plusnet Help Team
Plusnet Help Team
Posts: 13,750
Thanks: 267
Fixes: 78
Registered: ‎27-04-2007

Re: Charges - what for?

Quote
What is he Call Plan Charge £6.00 for?

It's for your call plan which in that case would be Anytime.
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 Adam Walker
 Plusnet Help Team