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Charges forward or backward?

Razer
Grafter
Posts: 1,398
Thanks: 6
Registered: 17-11-2012

Charges forward or backward?

I assume line rental/BB charges are in advance and it's only phone calls that are charged retrospectively. Can you tell me: When my charges are taken from my account early next month, if my service is migrated say middle of my month do I get refunded the rest of the month?
Thank you for my MAC key, by the way, sent to me eleven times on the ticket. OK, already, I got it!  Tongue
2 REPLIES
Plusnet Alumni (retired) LinnPlusnet
Plusnet Alumni (retired)
Posts: 1,686
Registered: 03-02-2014

Re: Charges forward or backward?

Hi Razer,
Sorry to hear you're leaving. Yes, our billing team will work out if you are owed any subscription charges when you've migrated away. Good luck with your new ISP!
Razer
Grafter
Posts: 1,398
Thanks: 6
Registered: 17-11-2012

Re: Charges forward or backward?

Thank you.