Charged for BT Sport twice
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08-04-2021 5:02 PM
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My new bill is WAY above what was expected. I was expecting it to be £42.99 but instead it is £53.15. The bill shows one charge for BT Sport for £15 (expected) and another charge for BT Sport for £10.16 (unexpected). I've only just recently added BT Sport so why have I been charged twice for this and two different amounts? Cannot wait until my contract is over, I'm going to be so gone from Plusnet. Appalling provider!
Fixed! Go to the fix.
Re: Charged for BT Sport twice
08-04-2021 7:23 PM
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Are the charges for the current part month and then a full month in advance ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Charged for BT Sport twice
09-04-2021 7:23 AM
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No idea I'm afraid. I wasn't aware that it was billed in advance as that's not how I am charged for the broadband and phone line.
09-04-2021 10:08 AM
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@mtizzle You actually are charged in advance for the following month for both broadband and phone line rental. Unless you have some special arrangement.😀
Re: Charged for BT Sport twice
09-04-2021 10:26 AM
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Thanks I wasn't aware of that.
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