Charged after switching
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Charged after switching
14-09-2015 1:37 PM
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Wake up to yourselves PlusNet and get your house in order.
PM me PlusNet for my Mums details.
Re: Charged after switching
14-09-2015 2:35 PM
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Come on you bunch of cowboys, I want this sorted. I don't think you have any idea of how much your incompetence affects people. You are taking money from pensioners for a service you are no longer providing
Re: Charged after switching
14-09-2015 2:55 PM
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With all due respect, we can't always respond instantly on the forums.
Just out of interest, has your Mum tried to call us regarding this matter? The call queue for customer service is currently only a couple of minutes.
Re: Charged after switching
14-09-2015 3:04 PM
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I will get my Mum to contact you through the member page, providing that option has not been taken away.
Yep, I see that option has been taken away.
Re: Charged after switching
14-09-2015 4:54 PM
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Re: Charged after switching
16-09-2015 3:49 PM
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Re: Charged after switching
16-09-2015 4:02 PM
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Re: Charged after switching
16-09-2015 7:35 PM
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Re: Charged after switching
05-10-2015 12:06 AM
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As I said HarryB, a bunch of cowboys.
Re: Charged after switching
05-10-2015 11:42 AM
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If your Mum would like to query this, she is more than welcome to give us a call on 0800 432 0200, however I will just clarify that the services did not migrate away from us on 22/08/15 as you have stated.
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